Port a number to replace DV number

[Lbk60]

Is it possible to port in a number from a voip provider to replace the BT allocated DV number? The number is a number allocated from the voip providers range and has never belonged to BT. If so how do you arrange for it to be changed, and is there a charge from BT to port in? Thanks.

[jac_95]

Hi Lbk60,

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

To learn more about the nationwide change to this Internet based voice service visit landlinesgo.digital

If you have already looked for the answer to your question and have not found anything that can help, then please ignore this message. One of our Community members will be along shortly to help you further.

[Lbk60]

The voip provider has arrangements to port in numbers from BT , so would BT accept one of their numbers to be used as the number for the digital voice landline?