I also have been ripped off by BT charging me for caller redirect for nearly 3 years now!
I have phoned them numerous times and they keep saying they have stopped it, then I get a bill with it on again. At my wits end and just want to leave BT now.
According to other posts I’ve read I’m obviously not the only one.
Hi @Andy01 I'm sorry about this, I'll be happy to help and will send you a private message so you can get in touch with your details.
Thanks
Neil