We are having the same problems with our DV phone. Broadband was installed on the 7th of November 2022 and since then we have not been able to receive calls from certain landlines/mobile. Our Sky mobiles are ringing when we call but our DV phone does not ring or register the call.
I called BT and they checked the line and it was showing all greens. They called the landline and it rang but we still have been unable to call the landline from our Sky mobiles. I think from reading various posts it would appear that the number has not ported correctly.
I would be reluctant to pay for a landline that does not work properly. Can anyone help get this resolved because I get the impression that BT have assumed that everything is fine?
