Re Phone Line Dead.

SupperMike46 · ‎02-12-2024

Still unable to use the landline after a week still dead not goo as i am a carer for 92 /89 year old this is not good at all and it is not helping my mental health as well.

And unable to contact BT at all been trying for a week.

imjolly · ‎02-12-2024

Try here https://www.bt.com/help/here-for-you

You can go to help at top of page and register dault

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Peter_W · ‎03-12-2024

Good morning @SupperMike46.

Welcome to the BT Community Forums.

I really appreciate how much of a worry it must be if your landline hasn't been working as it should be recently; especially so if you need this as a lifeline too.

Have you had a chance to check out the support options @imjolly has recommended here?

I definitely want to make sure you get the best support possible with this.

Peter

SupperMike46 · ‎03-12-2024

Hi Peter

i have tried unplugging and plugging every thing back in and still the line is dead for two weeks

Re Phone Line Dead.

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Re: Re Phone Line Dead.

Re: Re Phone Line Dead.