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Anonymous
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Message 11 of 16

Re: SMS messages on Digital Voice?

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@Speckotts29wrote:

I had to resort to using my mobile and going up stairs to get a signal


Does your mobile not support WiFi Calling?

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Message 12 of 16

Re: SMS messages on Digital Voice?

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I’ve only just updated my mobile as ee were no longer supporting 3G and although it’s an old iPhone it doesn’t appear to be the case.

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Message 13 of 16

Re: SMS messages on Digital Voice?

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Get TXT relayed as voice but whichever way BT tries to peddle this it's **bleep**.

The voice relay thing is hard work with long pin nos. especially since they are read out as 'five hundred and fifty six thousand, nine hundred and forty two' and if they move up to longer pins !!!!

My phone would send a txt to let me know I had an answer phone message, can BT kindly explain how that's supposed to work with whatsapp ?

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Anonymous
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Message 14 of 16

Re: SMS messages on Digital Voice?

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@Speckotts29 

How old an iPhone? Google suggests anything back to the 2014 iPhone 6 should support WiFi Calling.

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Message 15 of 16

Re: SMS messages on Digital Voice?

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But not all providers support WiFi calling though. It is a fairly recent innovation for Tesco Mobile.

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Message 16 of 16

Re: SMS messages on Digital Voice?

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This link https://www.bt.com/help/landline/set-up-and-use-bt-text   appears to say the text message to a landline will be delivered as a synthetic voice message

It also says 'We have contacted all users of the text service to inform them of the upcoming changes and will support them in finding alternative solutions with our partners if needed' well all I can say is they never contacted me as I was completely unaware BT had deleted this service.

I rather suspect as a mere home customer, one of those people that pays BT for a service, they decided I didn't count.  

Poor form BT.

FWIW other suppliers of landline services seem to be going down the same 'deliver as synthetic voice' route.  I know not is they actually warned their customers as BT didn't. 

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