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Message 11 of 15

Re: No telephone line working for 27 days since Digital Voice new contract!

Yes

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621 Views
Message 12 of 15

Re: No telephone line working for 27 days since Digital Voice new contract!

Yes
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Message 13 of 15

Re: No telephone line working for 27 days since Digital Voice new contract!

@Charlie1954 

You will need to wait for a reply from one of the moderators, as they are the only ones who can check your contract, as there may be some one-off charges applied on the first bill.

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Message 14 of 15

Re: No telephone line working for 27 days since Digital Voice new contract!

Ok. I will. Thank you.
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Message 15 of 15

Re: No telephone line working for 27 days since Digital Voice new contract!

You do realise that initial and final bills are rarely the exact amount a normal month will be , the period being charged for can be for more that a month ( , if joining part the way through a billing  cycle it may be for more than 30 days ) , they can include one off charges like delivery of equipment, or ‘connection’ charges etc , if I were told £15 a month I wouldn’t expect the first payment to be £15 but more ….,

although it may be an error , it’s much more likely that the first payment is larger than what the subsequent ‘normal’ monthly fee will be ,