cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
14,547 Views
Message 1 of 4

Use an existing physical telephone with Full Fibre broadband

Go to solution

Hello, I can see a lot of discussion about copper/versus digital phone line, but not this specific question answered:

If I move to BT Full Fibre 900 with the Digital Alexa Phone (the only option in my upgrade wizard), how can I retain the physical telephone that I currently use? I don't mind if it uses copper or a digital connection (not the question I am asking here), I simply want to retain use of it.

Can this be directly plugged into the Phone socket on the Smart Hub 2, and if not what adapter do I need to enable this? How do I ask BT for this adapter to be included in my package? 

Thank you.

0 Ratings
Reply
3 REPLIES 3
14,538 Views
Message 2 of 4

Re: Use an existing physical telephone with Full Fibre broadband

Go to solution
I think I've answered my own question with this article, which says I simply need to plug my phone into the Phone socket on the Smart Hub 2.
https://community.bt.com/t5/Home-phone-including-Digital/BT-Digital-Voice-a-better-way-to-keep-in-to...
0 Ratings
Reply
14,537 Views
Message 3 of 4

Re: Use an existing physical telephone with Full Fibre broadband

Go to solution
0 Ratings
Reply
14,534 Views
Message 4 of 4

Re: Use an existing physical telephone with Full Fibre broadband

Go to solution

covered before  just connect your existing phone to socket on back of SH2  phone sockets will not work without a wiring change



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply