Voicemail and Call Minder

[northshields]

On the page of help for voicemail for Digital Voice, it says that a mobile number can be linked to the voicemail to send a text whenever a message is left. In particular it says you can

"Link your BT Answer 1571 to your mobile - you need to set up a PIN from your home phone. Once you're set up, we'll send a text whenever you receive a voicemail"

However when it comes to describing it in more detail, it says

"If your mobile is linked to Call Minder, you'll get a text message whenever someone leaves a voicemail on your messaging service."

Does this mean that Call Minder is something different from Voicemail and do you have to have Call Minder as well as Voicemail to use the text message facility?

[jac_95]

Hi northshields,

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

Got some questions or want to learn more about BT’s Digital Voice rollout? BT are running localised events as part of the regional rollout of Digital Voice - Click here to view the Digital Voice events

To learn more about the nationwide change to this Internet based voice service visit landlinesgo.digital

If you have already looked for the answer to your question and have not found anything that can help, then please ignore this message. One of our Community members will be along shortly to help you further.

[truCido]

It's a bit confusing at the moment. But basically you can have the feature on any digital voice voicemail. If you dial 1571 and goto option 3 for settings and features, then listen to the options, it'll be one of the options. It'll make you setup a pin when you select it and then let you enter a mobile number you receive the text messages on.