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Message 1 of 9

What/where is the 'BT Hub Base Pin' ?

I'm trying to install the BT Digital Voice Adaptor.

I've received a BT email saying my Digital Voice is active.

The leaflet says: If you've changed the base PIN on your hub from the default 0000, you will need to temporarily change it back.

So what/where is the 'BT Hub Base Pin' ?
And how do I know what it's currently set to?

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Message 2 of 9

Re: What/where is the 'BT Hub Base Pin' ?

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Message 3 of 9

Re: What/where is the 'BT Hub Base Pin' ?

Thanks for your reply:
However, I have allready read those posts and they don't answere MY question.

Like the orignal posters say, eg:

'...nowhere can I find any hints on how to access the "Base PIN".
...BTW we are NOT talking about the Admin password here...'

Or are we??

So what/where is the 'BT Hub Base Pin' ?
And how do I know what it's currently set to?

Many thanks

 

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Message 4 of 9

Re: What/where is the 'BT Hub Base Pin' ?

So does anyone one know how I do this ?

Many thanks.

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Message 5 of 9

Re: What/where is the 'BT Hub Base Pin' ?

Try searching for "BT Hub phone 2.1 user manual" - I can't find it on a BT web site.

Within that search for System PIN - I think that is the information you may be looking for but since I don't have DV I can't actually test anything.

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Message 6 of 9

Re: What/where is the 'BT Hub Base Pin' ?

I have never heard of the base pin and in any event if there is one, if you have not changed it it will be the default one ie 0000

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Message 7 of 9

Re: What/where is the 'BT Hub Base Pin' ?

Never heard of such a thing.

Have you tried pairing the adapter using the WPS buttons (one on the hub and one on the adapter) as described here: BT Wi-fi – wi-fi your business can depend on

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Message 8 of 9

Re: What/where is the 'BT Hub Base Pin' ?

Did anyone actually answer the original question? I have the same problem where I’ve set my own 4-digit PIN, but need to reset it back to 0000 for pairing a Digital Voice Adapter , but can’t find the option

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Message 9 of 9

Re: What/where is the 'BT Hub Base Pin' ?

DECT system pins are set by handset & it looks like DV is no different:

Changing the system PIN

Some settings changes might ask you to type in your PIN before you save your changes. Here’s how to change the PIN:

1 In Settings, scroll to DECT settings and press Select.

2 When you see Change system PIN, press Select again.

3 You’ll then be asked to enter your old PIN. If you didn’t set one, it’ll be 0000. If you did, add the old one and press Select.

4 Type in the new PIN and press Select to save.

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