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HumphB
Beginner

on ‎07-07-2023 11h57

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Message 1 of 3

transfer caller data from BT 6400 to new BT cordless system

I want to transfer callers from my old 4600 phones to the new BT Advanced Phone system?? . If I register one of the new phones with the old 4600 base, get the data from the other phones on the system, then change over the base unit and connect the three new phones including the one originally used to acquire the shared data, will the the data be retained?

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imjolly
Distinguished Sage
Distinguished Sage

on ‎07-07-2023 12h11

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Message 2 of 3

Re: transfer caller data from BT 6400 to new BT cordless system

I am not sure the DV will pair to old base

there is an explanation of how to transfer numbers in the DV FAQ

https://community.bt.com/t5/Home-phone-including-Digital/Digital-Voice-FAQs/td-p/2207485



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rbz5416
Guru

on ‎07-07-2023 14h40

1,282 Views
Message 3 of 3

Re: transfer caller data from BT 6400 to new BT cordless system

Assuming you mean contacts rather than callers, then it can't be done. There is no way to export contacts from the old handsets & contacts for new one's are stored on the SH2, not the handset itself.

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