Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
HumphB
Beginner

on ‎07-07-2023 11h57

1,307 Views
Message 1 of 3

transfer caller data from BT 6400 to new BT cordless system

I want to transfer callers from my old 4600 phones to the new BT Advanced Phone system?? . If I register one of the new phones with the old 4600 base, get the data from the other phones on the system, then change over the base unit and connect the three new phones including the one originally used to acquire the shared data, will the the data be retained?

0 Ratings
Reply
2 REPLIES 2
imjolly
Distinguished Sage
Distinguished Sage

on ‎07-07-2023 12h11

1,299 Views
Message 2 of 3

Re: transfer caller data from BT 6400 to new BT cordless system

I am not sure the DV will pair to old base

there is an explanation of how to transfer numbers in the DV FAQ

https://community.bt.com/t5/Home-phone-including-Digital/Digital-Voice-FAQs/td-p/2207485



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
rbz5416
Guru

on ‎07-07-2023 14h40

1,281 Views
Message 3 of 3

Re: transfer caller data from BT 6400 to new BT cordless system

Assuming you mean contacts rather than callers, then it can't be done. There is no way to export contacts from the old handsets & contacts for new one's are stored on the SH2, not the handset itself.

0 Ratings
Reply