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lucyspringer
Beginner

on ‎29-01-2023 12h13

767 Views
Message 1 of 5

voice phone

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we had full fibre installed 26th january.the engineer told us that the phone would work in next 12 hours.It didn't,as we are both in mid80s a landline phone is a priority as there is virtally no signal so cannot telephone for help.

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Les-Gibson
Guru

on ‎29-01-2023 12h54

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Message 2 of 5

Re: voice phone

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Click on this link Basic - Phone

Do you see your telephone number and what does it say against the word "Status"

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lucyspringer
Beginner

on ‎29-01-2023 13h42

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Message 3 of 5

Re: voice phone

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sorry for the delay.not configured

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imjolly
Distinguished Sage
Distinguished Sage

on ‎29-01-2023 13h42

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Message 4 of 5

Re: voice phone

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then you need to phone FTTP TEAM 08005874787 and they should be able to help you



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Les-Gibson
Guru

on ‎29-01-2023 14h43

696 Views
Message 5 of 5

Re: voice phone

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@lucyspringerwrote:

sorry for the delay.not configured

In which case your analogue (copper) phone line might still work

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