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brian-bps
Beginner

on ‎29-07-2024 11h12

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Message 1 of 3

we have a bt7660 connected via digital broadband hub,

the answerphone does not cut off when the caller has hung up! we have set to answer in 4 rings and this part works ok

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imjolly
Distinguished Sage
Distinguished Sage

on ‎29-07-2024 13h07

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Message 2 of 3

Re: we have a bt7660 connected via digital broadband hub,

is the phone connected direct to the BT SH2?

Are you using the phone answering service and if so have you turned of the DV 1571 answering service?



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brian-bps
Beginner

on ‎29-07-2024 16h23

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Message 3 of 3

Re: we have a bt7660 connected via digital broadband hub,

hi thanks for  your reply, and yes the phone is directly connected to the hub in the telephone port, we don't use any answering service only pick up messages on answerphone..

there is no problem recording, only it does not switch off. eventually the line makes horrible noise for a while to advise is still connected then eventually the line cuts off. so still have problem. can you help?

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