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Message 1 of 2

4G Mini Hub Stopped Working- AGAIN!

Joined up with BT for Fibre as they advertised it was available in my area, however, turns out they were wrong and I have to wait till as long as November.

Anyway, in the meantime, they have sent me 4 mini hubs. The first 2 were the wrong type. The 3rd worked for a week until it stopped connecting. The 4th has stopped working today after about 2 weeks.

Nobody at BT seem to know what the issue is. 4G still works in my area as I can still use the data on my mobile.

Anyone have similar issues before? It's been an absolute nightmare with BT since I joined in May,

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Message 2 of 2

Re: 4G Mini Hub Stopped Working- AGAIN!

Similar to our story. We have been without internet for over 2 months. They have finally said they can indeed install fibre but no idea when this will be. Due to complete incompetence I have seen so far I highly doubt it will ever happen. No one seems to know what is going on. Shambles 

 

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