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Message 1 of 2

Activation date

I've recieved my broadband (FTTC) and have booked an appointment for an engineer to come round, but I've researched and it doesn't seem like I need an engineer to install anything.

Also, where do I find my activation date, I've checked my texts and email and can't seem to find it.

Cheers

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Message 2 of 2

Re: Activation date

Hello @A_Sherwin

Welcome to the community. 

Did you receive a welcome email when you signed up for your home broadband?

You should receive an email or text from us confirming your activation date.

Katie

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