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Markf2001
Aspiring Contributor

on ‎06-02-2022 20h27

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Message 1 of 3

Amazon fire stick has no internet when BT Parental Controls are switched on

I have an Amazon Firestick 4K. I enabled BT parental controls, and it loses internet connectivity. It remains connected to the hub ok, but states ‘no internet’.  When I disabled BT parental controls, internet is restored. Has anyone else had this issue?

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NigelB72
Guru

on ‎07-02-2022 7h50

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Message 2 of 3

Re: Amazon fire stick has no internet when BT Parental Controls are switched on

https://community.bt.com/t5/Archive-Staging/Amazon-Fire-TV-stick-issues/td-p/1549726

This thread has helped others 👍

 

 

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DaveEverett
Beginner

on ‎31-10-2022 12h15

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Message 3 of 3

Re: Amazon fire stick has no internet when BT Parental Controls are switched on

Any chance you could post a summary as I don't have access to the link content. Or can you advise on how to get permission to access? Thanks in advance - Dave
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