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davidfinlayson
Beginner

‎20-02-2024 20h02 - edited ‎20-02-2024 20h43

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Message 1 of 2

BT Customers having issues accessing our website

Hi,

Over the last few months we have had a number of issues with BT customers being unable to access our website, www.superlogo.co.uk . They seem to get a 'web page unavailable' message and the only way we can get them onto the site is for them to switch to another web connection that isn't BT. We actually use BT for our own Broadband and did have the odd issue here too but switching to Google DNS servers seems to have cured the issue.

Would anyone know who we can contact at BT to help troubleshoot the issue, or advise on what the problem may be?

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gg30340
Distinguished Sage
Distinguished Sage

‎20-02-2024 20h40 - edited ‎20-02-2024 20h41

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Message 2 of 2

Re: BT Customers having issues accessing our website

Your link is working fine for me how ever as it is against forum rules to post ecommerce links you will need to remove it from your post. If you want others to check to see if they can access it just post the name without it being a link. 

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