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Message 1 of 6

BT Halo - a technical question

Could I make good use of Halo?

Currently I have BT Broadband by landline which at peak gives 1.3 Mb/s (usually about 850Kb/s, though). It is connected via a BT modem to a mostly-unattended laptop for lengthy downloads, such as BBC programmes.

AND

EE Home Broadband averaging about 7 to 10 Mb/s. It has an aerial on the outside of the house that feeds into a modem that provides wired Ethernet as well as Wi-Fi around the house.

(There's real prospect of fibre where I live.)

The landline has had almost daily dropouts recently, so my question is: could my EE Home Broadband be used instead of the EE mobile data connection provided by Halo?

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Message 2 of 6

Re: BT Halo - a technical question

Halo is just a benefits package, not a technology. You are perhaps thinking of Halo 3+ which is a fall back system for when the broadband fails and utilises EE mobile data.

Not sure of the point of your question, if your EE broadband is supplied via a landline why have 2 broadband packages and if it is supplied via EE mobile I don't understand why you need to link the BT hub into it rather than use the supplied device. The answer is that it isn't possible in any case.

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Message 3 of 6

Re: BT Halo - a technical question

The Halo keep connected promise means if you have a total loss of service, when you report it the 4G mifi device is activated, once the fault is fixed it's deactivated, so you only have use for a short time until the fault is resolved.

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Message 4 of 6

Re: BT Halo - a technical question

It seems my question wasn't as clear as I thought it was.

Thank you for your reply.  You're right about it being to do with the Halo 3+ fall-back system.

My EE Home Broadband is not supplied over a landline.  Also, its modem and LAN are separate from the BT landline Broadband LAN.  By having this arrangement I actually save money - odd as it may seem.  I could, if I chose to, download films using EE instead of BT much more quickly, but then I would have to pay for more data.  The BT Broadband, however, comes as a package along with the phone calls, and is unlimited.

So the point of my question is could I save money on Halo 3+ fall-back by using the EE Broadband that I already have?

You say it can't be done, and I think you're right!  Thanks.

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Message 5 of 6

Re: BT Halo - a technical question

Richie

Thank you for your reply.  However, this much I already knew.

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Message 6 of 6

Re: BT Halo - a technical question

As I said, no it can't be done and there would be no point even if it could.

I don't understand what you would be expecting to achieve.

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