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Message 1 of 3

Broadband Speed

Hey! 

Can anyone please help me figure out why the download speed to my house is so poor 😞 

Regardless of provider I can't get more than 13mb but my neighbour directly next door gets 65mb? Both houses use BT lines?

Any ideas?

Thanks 
S

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Message 2 of 3

Re: Broadband Speed

@sorsha 

Are you a BT Broadband customer?

There are no such things as BT lines, they are owned by Openreach, so you will get the same speed whichever provider you use.

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Message 3 of 3

Re: Broadband Speed

If current BT customer enter your phone number otherwise use address and post results

https://www.broadbandchecker.btwholesale.com/#/ADSL



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