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Bt WiFi disk flashing blue

My disk keeps on flashing blue. I tried restarting it, connecting it to an ethernet and just waiting it out but nothing changed. I'm wondering if there's any solutions to this. 

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Re: Bt WiFi disk flashing blue

Hi @brickness   I personally wouldn’t mess about, assuming you you talking about the black complete WiFi discs I would factory reset everything (SH2 and Disc) and set them up as new. If you have DV then remember to save your contacts first so you can restore them afterwards.

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Re: Bt WiFi disk flashing blue

Is it the black disc or the white one?

A flashing blue light means it's trying to connect to the hub, note that it will only connect to the BT SmartHub 2.

 

https://www.bt.com/help/broadband/fix-a-problem/broadband-and-wi-fi/fix-problems-with-complete-wi-fi...


A thank you is nice, it makes the effort worthwhile, but a kudo is better, by a country mile. (I'm no poet & boy don't I know it)
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