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I have a wireless router connected to the BT socket on the wall by a cable which is approx 6 metres log. I keep it coiled up as the distance between the router and socket is only about 500mm! Can I get a shorter cable of shorten the current one?
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Re: Cable connection
Yes.
If you have FTTP with an ONT then you need a Cat5e or better RJ45 ethernet cable. If you have a copper based service with a master socket then an RJ11 cable.
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Re: Cable connection
What is FTTP with an ONT?
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Re: Cable connection
I think I have have a copper based service

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Re: Cable connection
If that is the case, it must plug into the DSL port on the BT Home Hub, and then connect to your phone socket. Is that correct?
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Re: Cable connection
Can I post a picture?

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Re: Cable connection
Yes use camera icon
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Re: Cable connection
 
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Re: Cable connection
Slightly trickier as the Fritzbox uses an RJ45 for the DSL connection. So you need an RJ45 to RJ11 cable. Might be tricky to find one short enough.

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Re: Cable connection
That is not a BT Home Hub, are you a BT Broadband customer, if not, why are you posting on this forum?