Cannot load a site due to BT blocking a domain

[kamran777]

Hi, i have a web site that seems to be blocked by BT, is there anyway to find out why this domain has been blocked and to get it removed from this blacklist?

the domain is:  ceremoniesbykaren.com

thx

[rbz5416]

Not blocked for me.

[kamran777]

This is strange, its blocked by all that has tested it who are on BT broadband, i myself am on btbroadband and when i turn a vpn on it works. Done incognito mode, various browsers etc etc.

[rbz5416]

For the record, I don't use a BT Hub nor do I have Web Protect or Parental Controls active. So might be worth disabling those if they are active.

[licquorice]

Malwarebytes doesn't like it

Secure Connection Failed

An error occurred during a connection to www.ceremoniesbykaren.com. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the web site owners to inform them of this problem.

[kamran777]

yes but if i have a standard config via bt then millions others will have the same therefore this domain will be blocked.

do i get in touch with malwarebytes and ask them to unblock, or is it an issue bt can look at?

[licquorice]

Malwarebytes have blocked it because there is a problem with your SSL certificate, the problem lies with your domain host you need to contact them.

It has nothing to do with BT

[gg30340]

Malwarebytes also states there may be Trojan on the website.

You need to check exactly what you have on the site and ensure you are not linking to or problem sites or have any videos that may contain issues etc.

[gspearson]

I can see it.

[Devon_Dave]

Blocked on my mobile