cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
630 Views
Message 1 of 10

Cannot load a site due to BT blocking a domain

Hi, i have a web site that seems to be blocked by BT, is there anyway to find out why this domain has been blocked and to get it removed from this blacklist?

the domain is:  ceremoniesbykaren.com

 

thx

0 Ratings
Reply
9 REPLIES 9
619 Views
Message 2 of 10

Re: Cannot load a site due to BT blocking a domain

Not blocked for me.

0 Ratings
Reply
616 Views
Message 3 of 10

Re: Cannot load a site due to BT blocking a domain

This is strange, its blocked by all that has tested it who are on BT broadband, i myself am on btbroadband and when i turn a vpn on it works. Done incognito mode, various browsers etc etc.

0 Ratings
Reply
609 Views
Message 4 of 10

Re: Cannot load a site due to BT blocking a domain

 

rbz5416_0-1659112958999.png

For the record, I don't use a BT Hub nor do I have Web Protect or Parental Controls active. So might be worth disabling those if they are active.

 

0 Ratings
Reply
602 Views
Message 5 of 10

Re: Cannot load a site due to BT blocking a domain

Malwarebytes doesn't like it

 

Secure Connection Failed

An error occurred during a connection to www.ceremoniesbykaren.com. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the web site owners to inform them of this problem.

0 Ratings
Reply
596 Views
Message 6 of 10

Re: Cannot load a site due to BT blocking a domain

yes but if i have a standard config via bt then millions others will have the same therefore this domain will be blocked.

do i get in touch with malwarebytes and ask them to unblock, or is it an issue bt can look at?

0 Ratings
Reply
592 Views
Message 7 of 10

Re: Cannot load a site due to BT blocking a domain

Malwarebytes have blocked it because there is a problem with your SSL certificate, the problem lies with your domain host you need to contact them.

It has nothing to do with BT

0 Ratings
Reply
547 Views
Message 8 of 10

Re: Cannot load a site due to BT blocking a domain

Malwarebytes also states there may be Trojan on the website.

You need to check exactly what you have on the site and ensure you are not linking to or problem sites or have any videos that may contain issues etc.

0 Ratings
Reply
516 Views
Message 9 of 10

Re: Cannot load a site due to BT blocking a domain

I can see it.

0 Ratings
Reply
455 Views
Message 10 of 10

Re: Cannot load a site due to BT blocking a domain

Blocked on my mobile 

Screenshot_20220801-085644.jpg

(If I have helped you in any way please click the thumbs up. Thank You)
If I have solved your Issue please click the "Mark as accepted solution" button.
0 Ratings
Reply