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kiteboygriff
Contributor

on ‎09-03-2022 20h24

1,143 Views
Message 1 of 3

Complete Wifi and Blink and Ring Systems

Hi all

My parents are having grief with the BT complete wifi system which they also have digital voice attached too. So I cannoty change the smart hub 2 unfortunately.

Ever since install their Blink cameras and now the Ring alarm system are having trouble connecting to the internet

I assume its because of the combined 2.4 and 5ghz wifi which you cannot split up

Ive got an extra complete wifi disc and they are still having trouble with it. The only thing I can think of is totally turning off 5ghz which is mad - really should be the other way round - anyway, any tips anyone?? What do the wifi modes actually do?

 

Thanks

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2 REPLIES 2
imjolly
Distinguished Sage
Distinguished Sage

on ‎09-03-2022 20h46

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Message 2 of 3

Re: Complete Wifi and Blink and Ring Systems

Did you try what others found helpful by turning of 5ghz and connecting devices to the 2.4ghz Ando CE established then turn the 5gnz back on.

The modes are more to help older WiFi devices connect



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Les-Gibson
Guru

on ‎09-03-2022 23h33

1,106 Views
Message 3 of 3

Re: Complete Wifi and Blink and Ring Systems

Turn off Smart Setup, it's inappropriately named.

What is Smart Setup on the BT Hub? How can I turn it on and off? | BT Help

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