Computer stalling internet.

[valleyem]

I looked at the task manager and the only thing with significant Network use was BT Cloud running from 0.2 to 2.0 Mbps (Is that a big amount?). With the Sky box saying “It looks like you don’t have internet connection right now." I paused the cloud syncing and was able to stream Netflix and Prime shows.
Thanks for the advice. I’ve thought the problem has been cured in the past and it has returned, but hopefully it is gone for good this time.

[licquorice]

What is your broadband speed? Advanced settings> technical log > information > Data Rate  in the hub manager.

Sounds as though you have very slow broadband speed in the first place.

[valleyem]

Data rate: 1.36 Mbps / 19.75 Mbps.

[licquorice]

Your upload speed is very slow so if you were saturating that with a cloud upload it could affect your download speed.

[valleyem]

That looks to be what is happening. I’ll just have to run BT cloud when I have no need for the internet.
Thanks for you help.