<p>See our <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">help page</a> for further information.</p>
Thank you but I have had so many 'experts', one even coming on a Sunday, that have been no help at all except to send me yet another EE HC each time to no avail.
