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Message 1 of 5

Hybrid connect device.

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Hello again, 

I have another question. Broadband is working fine, but amongst the upgrade package was sent an EE Hybrid Connect device.We live in a bungalow in South West Wales in quite a remote position. If I connect the  Hybrid Connect using ethernet port I have three red bars.If I plug Hybrid Connect paired with hub in the living room  I achieve 1blue bar sometimes three red. I'm not very technically minded, any tips that may improve the signal or is it just I live in a low signal area?as I said Broadband is working fine, just wondering if there is any way of improving signal,should we loose Broadband the conventional way.thanks in advance.

Richard 

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Message 2 of 5

Re: Hybrid connect device.

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check strength of your EE mobile signal in your area/home and see if some parts of home get better mobile signal



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Message 3 of 5

Re: Hybrid connect device.

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You could try purchasing some additional aerials & locating the device in the loft if there's power there. There are also external grade aerials you can fit, but you'd probably need advice from a local specialist as to whether it's worthwhile.

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Message 4 of 5

Re: Hybrid connect device.

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Thank you for your advice
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Message 5 of 5

Re: Hybrid connect device.

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Thankyou for your advice
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