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tmarsh12345
Contributor

on ‎21-03-2022 19h46

1,094 Views
Message 1 of 5

Lag

Had my fibre 150 for a while now with no problems until the last couple of weeks when I've had lag on Netflix and some sites, BBC News especially.  What could be wrong?

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4 REPLIES 4
gg30340
Distinguished Sage
Distinguished Sage

on ‎21-03-2022 19h52

1,084 Views
Message 2 of 5

Re: Lag

Make sure that BT Web Protect is turned off. It can cause problems with some sites.

Learn about BT Web Protect | BT Help

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tmarsh12345
Contributor

on ‎21-03-2022 20h17

1,068 Views
Message 3 of 5

Re: Lag

I never enabled it.
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licquorice
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Distinguished Sage

on ‎21-03-2022 20h21

1,065 Views
Message 4 of 5

Re: Lag

That doesn't mean it isn't enabled.

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tmarsh12345
Contributor

on ‎21-03-2022 20h40

1,056 Views
Message 5 of 5

Re: Lag

OK.  It appears not to be enabled, there is only one option showing and that is enable so I presume it is disabled.

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