MAC Address

[Assillon]

 I'm trying to decipher what is showing on my network.  We have BT broadband. 

I only have 5 unknown devices left on the network, and I have 1 smart meter, 2 Sky Q mini boxes and 2 DV handsets to allocate to the aforementioned unknown devices. 

Can anyone help with the issue of MAC addresses for these?

Any help greatly received.  Thanks

[jac_95]

Hi Assillon,

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

If you have already looked for the answer to your question and have not found anything that can help, then please ignore this message. One of our Community members will be along shortly to help you further.

[Devon_Dave]

A smart meter would not normally use your home network. Also a DV phone is Dect so once again would not show on the network.

Do you have any power line adaptors or WiFi extenders? 

[Assillon]

Hi and thanks for response. I really am IT illiterate. 
I’ve checked the 5 Mac addresses that are left on the network, and results are same for all of them, true MAC address, no virtual machine, LAA (whatever that means). 
I suspect that at least 3 of the Mac addresses refer to old i phones, would that be possible?  They are all off line and no date or time when last on line. 
I really appreciate you taking the time to reply 

[licquorice]

Just factory reset your hub and see if they reappear.

[Assillon]

Thank you