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Message 1 of 3

Moving from BT business to BT residential FTTP

I am moving from BT Business (FTTP)  to BT Residential (FTTP) on Monday 19th.

I am currently using  an ASUS RT-AX82U router. Do i need to make any changes to my login details to ensure i can access FTTP on Monday? Just trying to limit any downtime as much as possible.

 

 

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Message 2 of 3

Re: Moving from BT business to BT residential FTTP

Yes

You need to use the generic PPPoE credentials of username bthomehub@btbroadband.com and password BT rather than the specific business credentials.

You will not be able to use the Digital Voice service with the Asus

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Message 3 of 3

Re: Moving from BT business to BT residential FTTP

Was moved over this morning, i did not change any login details but still working? Waiting a few days to see if speed settles. Just hit 400Mbps on speedtest via wifi.
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