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Message 1 of 9

My BT app not connecting to home network

Hello,

I have recently upgraded to Halo3+.

Very happy with it, but I cannot connect My BT app to home network to set up the disc lights etc.

Have synced disc to hub ok using manual method.

 

Have re-installed app from google play store, factory re-set both hub and disc , still no luck.

What am I doing wrong?

Thanks

 

Ian K

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Message 2 of 9

Re: My BT app not connecting to home network

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Message 3 of 9

Re: My BT app not connecting to home network

Watched it. No help at all.

I cannot get the MY BT app to connect. More than happy with sig strength etc of wi-fi. BT app WILL NOT connect.

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Message 4 of 9

Re: My BT app not connecting to home network

are you able to simply just get your phone to connect to your home wifi network ( not with MYBT)



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Message 5 of 9

Re: My BT app not connecting to home network

Oh yes, no problem. Moto g plus G8.

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Message 6 of 9

Re: My BT app not connecting to home network

so what happens when you try and setup your MYBT app by entering your BTID and password - being already connected to your home wifi network



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Message 7 of 9

Re: My BT app not connecting to home network

Don't know, cannot get that far

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Message 8 of 9

Re: My BT app not connecting to home network

if you open the MYBT app the first thing it wants is you to log into your BT account using your BTID and password which has nothing to do with the the hub



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Message 9 of 9

Re: My BT app not connecting to home network

It comes straight up with "no connection".

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