There seems to be only 1 cable fitted into the face plate. I also lifted a floor panel and I can access the cable going to the bedroom socket. It will be easy enough to splice a new cable on so I'm happy with that. I will need to lift another area of flooring to see where the cable actually comes from as it's definitely not the master socket in the livingroom.
There's no water ingress under the floor and it looks like it's free of any mice, is there a recommended type of connector I should use?
Thanks again all.
the certainly looks like just an extension socket. be helpful if you can find where the main openreach cable enters your home.
have you checked to see if your property can get FTTP? just enter phone number or address and post results
https://www.broadbandchecker.btwholesale.com/#/ADSL
if FTTP available then fixing existing wiring not needed
you could just look at local paper and get a telecom person to sort out wiring if needed and probably quicker and cheaper than openreach
No fttp available unfortunately. They are doing work on my exchange to upgrade it, so hopefully it's not too far away.
I will try and get my floor up in another area to see where this cable runs from. I plan on putting down carpet after decoration so whatever fix I do needs to be long term reliable.
To join the thin phone wires I would use small gell crimps. Easy to get and easy to use and neat job
Hopefully you can make it out but at the back right of the picture it looks like one cable come into the house under the floorboards and then splits into 2. One cable doubles back to the socket in the bathroom and the other disappears under the floor again into another room. I can't really lift anymore floor until I get a circular saw from work and cut a hatch. All seems a bit odd though.
On closer inspection that picture doesnt show a wire coming in then looping back to the bedroom socket. It's just one wire that looks like it's joined to another one. The joint is under an ensuite so I doubt I will get access to it now without a lot of work. I think I'm just going to join the cables using jelly crimps. Fit a new faceplate and just leave it till I can get full fibre.