395 Views
Message 11 of 28

Re: Portforwarding HeatApp

Go to solution

Port forwarding in itself does nothing other than open a door to your network. Unless the app knows your public IP address or you utilise an IP tracking service, it won't know where to connect to.

As said previously, most of these type of apps don't require port forwarding as the systems upload to a central server which the app connects to in order to retrieve the data.

0 Ratings
Reply
395 Views
Message 12 of 28

Re: Portforwarding HeatApp

Go to solution
 
0 Ratings
Reply
354 Views
Message 13 of 28

Re: Portforwarding HeatApp

Go to solution

The company who supplied the product advised portforwarding was required. 

I did post photos of the settings and the app for further info - I’d welcome any assistance !

0 Ratings
Reply
347 Views
Message 14 of 28

Re: Portforwarding HeatApp

Go to solution

@Colesy1977 It looks like no image has come through on your previous post and I can't see anything in the image console. I would recommend trying to post your images again.

Alex

0 Ratings
Reply
345 Views
Message 15 of 28

Re: Portforwarding HeatApp

Go to solution

I'm still not convinced port forwarding is required, however, are you sure you are forwarding the ports to the correct internal IP address of the Heatapp hub?

Have you given the Heatapp hub a static IP address or are you relying on DHCP?

0 Ratings
Reply
337 Views
Message 16 of 28

Re: Portforwarding HeatApp

Go to solution

Hi, 

 

I believe it’s a static IP 

0 Ratings
Reply
334 Views
Message 17 of 28

Re: Portforwarding HeatApp

Go to solution
 
0 Ratings
Reply
333 Views
Message 18 of 28

Re: Portforwarding HeatApp

Go to solution

What address is it? There is no security implication in posting the 192.168.1.xxx address

What ports are you forwarding?

0 Ratings
Reply
322 Views
Message 19 of 28

Re: Portforwarding HeatApp

Go to solution

Portforward internal and external to 6653

0 Ratings
Reply
319 Views
Message 20 of 28

Re: Portforwarding HeatApp

Go to solution

IP address?

0 Ratings
Reply