Hi @allensa76 and welcome to our community.
Thanks for posting about your parental controls, sorry you're having problems. I'll be happy to have a look at this for you. Check your inbox for my message and drop me over a reply with the details.
Hi @allensa76 thanks for giving me the opportunity to help you with this. Just to let the community know there was a data integrity issue with the MyBT account which meant the manage tabs were not displaying. We managed to resolve it by deleting the BT ID and setting it up again.