I have an issue that has only made itself apparent in the last 6 months - prior to that everything was fine. I have a Smart Hub 2, various wifi devices, connected via ethernet to the hub I have a switch sharing the connection to a NAS, PC and laptop.
What I've tried
If I leave it, eventually the connection will return. If I reset the network, that usually restores the connection but it will drop again.
Here are some of the examples of messages I get when troubleshooting - it's not always the same, and sometimes fixes are made, but mostly not
Any help is much appreciated, as this is beyond frustrating!
Try giving the PC a static IP address of 192.168.1.10, subnet mask 255.255.255.0, gateway 192.168.1.254 on the network card.
I've added in the below, but TBH it's still the same. In fact, I've had to tether to my iPhone just to send this reply 😞
Are there any more suggestions for this? Ideally, I'd switch the smarthub out entirely but with the phones now plugged into it, this doesn't seem so straightforward.
Set DNS Server address to 192.168.1.254
Untick IPv6 on the network properties page.
Reset the home hub to factory default. That may affect the phone registration.
"My PC, and only my PC (keeping in mind other ethernet devices connected, routinely loses connection. It was not always the case."
Have you tried a new ethernet cable ?
Have you tried using Google public DNS (220.127.116.11 and 18.104.22.168) or one of the other free public DNS servers
Try the following to perform a full reset of the network settings on your Windows PC:
Open Control Panel > Network & Internet > Network and Sharing Centre
Click on the name of your internet/WIFI connection
Select "internet protocol version 4" and click on "properties" at the bottom.
Verify this configuration:
o IP address automatically
o DNS server address automatically
Now reset all the network configurations.
• Open a Command Prompt as administrator and enter:
Reboot the computer.
After it is also worth checking the connection properties are set for Private rather than Public.