Some devices connect with no internet

[middlespoon]

My Android devices and Kindles will connect to the Hub no problem but I get the message "Connected(no internet access". Rebooting the hub (we're on our 3rd with the same problem) connects them with internet but a few hours later, the problem recurs. Rebooting the devices themselves has no effect. They are on 5 GHz by the way. Thanks. 

[middlespoon]

Incidentally, it happens whether I connect to the Hub or the Disc.

[licquorice]

First factory reset the hub ( not just reboot) to clear out any stale entries and the turn off MAC randomisation on your devices to prevent the DHCP table filling up again.

[middlespoon]

Thanks for your reply. It's a brand new router, so there shouldn't be any stale entries (I've checked the hub). There is  no setting to turn off MAC randomisation on either our Honor devices (2 phones, 2 tablets) or our Kindles. Is it all about "trusted devices"? I'm a bit stuck.

[licquorice]

I would still factory reset it. The stale connections won't be visible in the hub manager.

[Crimliar]

The most common reason for what's being described is using a second router as a network switch but not turning off its DHCP server—could that be the case here?

[middlespoon]

No, that isn't the case. I have factory reset the hub by the way, I'll see how it behaves tomorrow - a pain to connect everything, yet again!

[licquorice]

Not sure why it's a pain, unless you have changed anything from default everything should just reconnect.