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Message 1 of 20

Static IP address

My printer keeps dropping its wifi connection to the Hub2.  When I look at the hub's interface I see that it's allocated the expected 192.168.1.***.  The toggle at the side says 'always use this address' and is on.  Does that mean that it already has a static IP?  If not, how do I set one through the Hub2 management portal? I have found stuff on Google about other ways to set a static address but was wondering about the Hub2 as a starting point.  The printer is the latest Canon Pixma, by the way.

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Message 2 of 20

Re: Static IP address

you cannot set a static IP address using the SH2 just always use this address.  you would need to into printer setting and see if you can set a static IP address there.

have you set specific wifi channels in the hub or is it on auto?  if the latter I would suggest you at least set a channel for your 2.4ghz network and see if that helps the printer stay connected



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Message 3 of 20

Re: Static IP address

As imjolly says, a static address is set on the printer, not the hub.  Assuming the SH2 is still on its default IP range, that static address will need to be below 64.  (Just for the record, the “always use this address” is what is known as a ‘reserved address’.  Not quite the same thing as a static address but should achieve the same end).

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Message 4 of 20

Re: Static IP address

Very interesting.  Where in the hub's settings do I find the  IP range?  I haven't changed anything so it should be as you described.

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Message 5 of 20

Re: Static IP address

you need to set the static address in printer not hub



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Message 6 of 20

Re: Static IP address

Advanced settings > My network > IPv4 configuration

If you’ve never changed it, addresses 192.168.1.1 – 192.168.1.63 will be available for use as static addresses.  If you use 64 or above it will, (sooner or later), clash with an address issued to another device by DHCP and chaos will ensue.  The place to set a static address will be on the control panel of the printer.

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Message 7 of 20

Re: Static IP address

Would extending the lease time have a beneficial effect?

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Message 8 of 20

Re: Static IP address

Your printer dropping connection will have nothing to do with IP addressing.

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Message 9 of 20

Re: Static IP address

That's not correct, I'm afraid. Our IT bloke at work reckons that a static IP might work, as printers are notorious for dropping DHCP assigned stuff.  

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Message 10 of 20

Re: Static IP address

@Frogmodem 

The usual printer problem is connection problems with the SH2 because you cannot split the 2.4/5ghz wireless networks and printer normally only connects to the 2.4ghz network.  Have you set the wireless channels to a static channel or  is it still on auto?  I would check channels in use near you using WiFi analyser then select a free or least congested channel



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