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gg30340
Distinguished Sage
Distinguished Sage

‎02-06-2022 15h19 - edited ‎02-06-2022 15h28

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Message 21 of 23

Re: Stopping people using wifi

The OP is not complaining about lack of access in order to change his password. He is complaining that the wireless access/pause controls do not work as stated by BT.

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ozsat
Recognised Expert

‎02-06-2022 15h28 - edited ‎02-06-2022 15h33

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Message 22 of 23

Re: Stopping people using wifi

Is there any evidence that the unwanted device is actually doing anything during these paused times? So the device may be paused but appears to be connected.

https://www.bt.com/help/user-guides/bt-whole-home-wi-fi/what-are-access-controls-and-how-do-i-turn-i...

 

@gg30340wrote:

The OP is not complaining about lack of access. He is complaining that the wireless access controls do not work as stated by BT.

 

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gg30340
Distinguished Sage
Distinguished Sage

on ‎02-06-2022 15h32

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Message 23 of 23

Re: Stopping people using wifi

It has all been covered in the thread. Little point in debating it all with you. I'll leave it now for the OP to decide what to do.

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