Superhub 2 Port forwarding

[BGLUK]

Hello,

I've just had a fresh install and the first thing I tried to do had an issue... recreating my port forwarding  rules seems simple enough however although the save process appears to complete OK the settings rules aren't saved.

I've not done a factory reset as yet as the router is new.

I've seen a couple of similar posts but no resolution offered, could someone advise?

Thanks

Bryan

[BGLUK]

I spoke to someone at BT, no issues noted, so I forwarded the rules to a different device and they saved OK. Bit weird, tried again the day after and I could now forward to my Raspberry Pi and save the rules. 
The ports don’t seem to be open to the Internet though, so I will give it some more time. It’s just a small personal Wordpress site on my Pi, so not a big deal but nice to have working again.  

[BGLUK]

Has anyone any suggestions for this?

The ports are forwarded to my Raspberry Pi in the Smarthub2

DDNS is updating and propagating my domain across the web correctly as per:

https://www.whatsmydns.net/

My ports 80 and 443 are not seen using either of the below:

https://canyouseeme.org/

https://www.grc.com/

It is a simple looking to setup as Virgin Media was, so I'm not sure if this is a hub or wider issue?

Thanks

Bryan

[licquorice]

I can't offer a solution, but can confirm I can forward ports 80 and 443 to a Raspberry Pi without problem on a Smart Hub2

[BGLUK]

It’s good to know that it should work. Maybe it’s the newness of my account (less than two weeks old)

[licquorice]

No, it won't be that.

Did you try a factory reset of the hub?

[licquorice]

I strongly recommend giving the Pi a static IP address outside of the DHCP range of the hub and forward the port to the IP address rather than the device name.

Also turn off UPnP on the hub

[BGLUK]

Cheers, it has a static IP and I forward to that.

I also experimented with turning off UPNP and extended security and dropped it into the DMZ at one point. Rebooting with the changes to ensure they applied. But still nothing 😕

[licquorice]

Sorry to keep labouring the point, but have you carried out a full factory reset of the hub and started again? Press the recessed button with a pin for about 20 seconds until the lights flash.

[BGLUK]

Twice now with the button and once in the menu. 😕

At first it wouldn’t save a forwarding rule to the Pi even though the saving/saved animations ran. The rules list just remained empty. First factory reset seemed to be what resolved that.