I am considering switching from Virgin Media to BT Full Fibre 500 as the VM connection has been awful for weeks with no end in sight. They also have zero customer service - I'm done with them and happy for BT to pay off the leaving fee.
My current setup is:
To be honest, I'm not in love with this setup as Google Wifi doesn't work very well at all without the powerlines providing an ethernet backhaul and even then I can't get a reliable wifi signal in my entire house. Happy to keep it for now though (minus the VM bit)
Having done a bit of research, I can't figure out if I would need to replace the BT Smart Hub with a dedicated modem as it doesn't have a "modem mode" and I don't want to deal with double-NAT.
I have seen comments indicating that a Full Fibre connection eradicates the need for this as you can connect straight to the Google puck, is this right? I can't find the link to where I saw this.
The offer to pay off termination charges is by invitation only, so have you received a personal invitation from BT?
Look at the Important Information section.
With full fibre the ONT that terminates the fibre is the modem. You do not need another modem, just a PPPoE capable router.
The offer to pay off termination charges is by invitation only, so have you received a personal invitation from BT?
Look at the Important Information section.
Not yet, that's useful info thanks.
I'm trying to figure out what equipment/setup I would need first though - I'm not going to ring BT until I know what I need.
With full fibre the ONT that terminates the fibre is the modem. You do not need another modem, just a PPPoE capable router.
Ok that makes sense and tallies with stuff I have read elsewhere on this forum - thanks.