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Tp-link Archer vr600 won’t connect to the internet.
Hi guys ,
so I have the Magic socket 5c box that is connected currently to my bt smart home WiFi router. I purchased the vr600 , plugged it into both the wan & wsl connections (obviously on two different occasions) set everything up as suggested on numerous forums ( isp BT_VDSL - account username bthomehub@btbroadband.co.uk password - BT , yet as soon as I do all that it says I have no internet connection?
Tried both wan and the broadband cable port on the VR600 , nothing. I’ve been researching and trying to connect for over 2 hours , safe to say I’m baffled as to why it won’t connect considering as soon as I put my bt hub back on it connects no problem.
any ideas would be amazing.

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Re: Tp-link Archer vr600 won’t connect to the internet.
What are you actually trying to do its not clear.
Are you :
a) Trying to use the vr600 directly connected to the master socket
b) Trying to use the vr600 in conjunction with a BT Smart Hub 2 as an access point
c) Trying to use the vr600 in conjunction with a BT Smart Hub 2 as a router.
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Re: Tp-link Archer vr600 won’t connect to the internet.

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Re: Tp-link Archer vr600 won’t connect to the internet.
But only required if connecting directly to master socket.
Not sure if the OP is connecting to the master socket or the SH2.
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Re: Tp-link Archer vr600 won’t connect to the internet.
Agreed, it's not clear, but I read it as he is trying to connect the VR600 to an NTE5
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Re: Tp-link Archer vr600 won’t connect to the internet.
Hi sorry , I’m trying to connect the vr600 directly to the master socket 5c
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Re: Tp-link Archer vr600 won’t connect to the internet.
Apologies I did actually put this in .com I miss typed .co.uk in the OP

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Re: Tp-link Archer vr600 won’t connect to the internet.
As @Les-Gibson says you have used the incorrect PPPoE username.
The NTE 5c connects to the DSL socket of the vr600, make sure connection type is BT VDSL

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Re: Tp-link Archer vr600 won’t connect to the internet.
Are you sure you have a VDSL service and not G.Fast, the vr600 won't work on G.Fast
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Re: Tp-link Archer vr600 won’t connect to the internet.
Not sure if I’m honest, don’t know how I’d even find that out , the bt page said I had FTTP if that helps, my old router is a smart hub 2