Unable to access +18 content / Other specific connectivity issues

[ACertainFox]

Hi,

Ever since i've had my BT Halo router, i've not been able to access 18+ sites and had other access issues to certain sites (I'm assuming something related to their certificates).

Parental controls are already turned off and I believe everything else is also set up so I'm pretty stumped.

Any ideas would be appreciated!

Ta.

[JohnC2]

Hi @ACertainFox, welcome to the forum and thanks for your post. 

Have you tried a factory reset of your hub? How do I reset my BT Hub to its factory settings | BT Help

Cheers

John