Using my new router before changeover to fibre

[Microvent]

I’m currently with Plusnet and waiting for my fibre to be installed.

I was wondering if I can just plug in my new router using the broadband socket and use it on Plusnet.

the thing is can I change the broadband username to my Plusnet one easily. I tried just plugging it in without changing anything and it didn’t connect, just steady orange light.

[Keith_Beddoe]

@Microvent 

Welcome to this user forum for BT Retail phone  and broadband customers.

Please post on the Plusnet forum.

https://community.plus.net/t5/Forum/ct-p/Forum

Thanks

[Microvent]

Please note my new contract is with BT not Plusnet so it’s a BT smart router

[imjolly]

you need your plusnet user name until line move to BT

[licquorice]

The BT hub is locked to the generic BT PPPoE credentials and cannot be changed