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Message 21 of 23

Re: Vpn and slow image upload speed

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Glad you solved it, but port clamping is definitely Off by default not On so not sure why it was on.

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Message 22 of 23

Re: Vpn and slow image upload speed

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Congratulations, I'm pleased you found a solution. Since you said you never altered any settings on the BTHub, and as @licquorice  said by default port clamping is off that suggests the engineer who setup the BTHub for you maybe turned it on?

Has that solved all the problems you had with the BTHub? 

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Message 23 of 23

Re: Vpn and slow image upload speed

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Port clamping was definitely on because i tried using it before when the images were still uploading slowly i did shut it down previously and when i contacted bt tech support they did remotely change my router settings before so that is probably why it was on again. Nevertheless so far it seems to be working if anything changes ill just post again.
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