Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
01jonathanf
Beginner

on ‎06-09-2022 19h50

367 Views
Message 1 of 2

What equipment am i missing?

Hey, i just moved into a new place. I ordered a BT smart hub which came today and tried to install it. I noticed the Openreach modem in the flat is missing a power cable, here's the setup:

 

IMG_1109.jpg

 

 I'm wondering if a BT engineer needs to come round to do something here, or if the landlord has just taken a power cable with them?

 

 

0 Ratings
Reply
1 REPLY 1
licquorice
Distinguished Sage
Distinguished Sage

on ‎06-09-2022 19h54

362 Views
Message 2 of 2

Re: What equipment am i missing?

Some idiot has taken the power lead with them, you need to report the fault to customer services  0800 800150.

No idea why anybody would do that, but there was another post a few days ago where the same thing had happened.

0 Ratings
Reply