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WiFi Speeds

I upgraded from Fiber 2 to full fiber 500 and my bt app says I'm getting the speeds and there arentt any issues but my WiFi speeds aren't going above 20-30mbps on fast.com or any other testing sites with any devices connected wireless.  Devices connected via ethernet are getting a max of 80.

 

My router is setup via the wan port using the red cable going into the openresch box, with a smart hub 2, am I missing something? 

 

Why let me upgrade my contract if speeds jsut going to stay tthe same? How to cancel? 

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Message 2 of 2

Re: WiFi Speeds

Morning @Thowe2392 

Thanks for coming to the community. 

How long ago did you upgrade? Does your My BT show you have changed to the the upgraded plan? 

Speak soon 🙂

Leanne.

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