I upgraded from Fiber 2 to full fiber 500 and my bt app says I'm getting the speeds and there arentt any issues but my WiFi speeds aren't going above 20-30mbps on fast.com or any other testing sites with any devices connected wireless. Devices connected via ethernet are getting a max of 80.
My router is setup via the wan port using the red cable going into the openresch box, with a smart hub 2, am I missing something?
Why let me upgrade my contract if speeds jsut going to stay tthe same? How to cancel?
Morning @Thowe2392
Thanks for coming to the community.
How long ago did you upgrade? Does your My BT show you have changed to the the upgraded plan?
Speak soon 🙂
Leanne.