cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
596 Views
Message 1 of 5

Wifi Discs

A week ago I installed 3 wifi discs.  All was looking good with the exception that the wifi signal is still poor when I test it.  This morning when I came down all three discs had red lights.  Nothing had changed overnight, unless the cat has developed any wifi talents.  It look a lot of persuasion to get it to connect again.  Now all back and running but concerned over the reason for the sudden drop out.  Any ideas to the cause?

0 Ratings
Reply
4 REPLIES 4
590 Views
Message 2 of 5

Re: Wifi Discs

@pooh_corner 

Which disks, the white BT Whole Home ones, or the black BT loaned Complete WIFI ones?

0 Ratings
Reply
587 Views
Message 3 of 5

Re: Wifi Discs

It's the black set of discs.

0 Ratings
Reply
580 Views
Message 4 of 5

Re: Wifi Discs

@pooh_corner 

There was a recent software update to the Smart Hub 2 which may have caused the problem.

I am surprised that BT loaned you three discs together, as they normally only send out one at a time.

0 Ratings
Reply
538 Views
Message 5 of 5

Re: Wifi Discs

Oh they did only send 1 out at a time.  I'm still having difficulty getting a strong wifi signal.  Very disappointing to still have threir app still telling me I have poor wifi

0 Ratings
Reply