speedtest.btwholesale.com NOT WORKING

[NiKRuLeZ]

Just as a FYI, I don't use the BT home hub, I've got my own Netgear Router.

I don't really want to do a speedtest, it's more about finding out the IP Profile BT has set for my line at that time. How do I simply view that without calculating the % of the sync speed? I know I can do it this way but I'd rather just see the IP profile that BT has set.

Cheers

[licquorice]

The IP profile is meaningless, your sync speed is what matters.

[NiKRuLeZ]

Really helps knowing in situations (troubleshooting) where the sync is as it should be and the IP profile is not (stuck etc...). Is there really no way to see the IP profile anymore?

[licquorice]

You can tell if your sync speed is as it should be by simply looking at the noise margin in the hub stats. It should be 6dB or possibly as low as 3dB if you have a good line.

[NiKRuLeZ]

What good is this if you have a stuck IP profile? Hence the question of viewing the IP profile ...

[imjolly]

Must admit I don't remember ever seeing ip profile when running speedtester on FTTC  what makes you think there is any problem.  as @licquorice  posted noise margin will give better idea if connection as it should be.

if you are getting numerous drops in connection then you could end up with  DLM taking action and be in a banded profile 

[NiKRuLeZ]

It's always been there on the speedtest, and crucial for any troubleshooting. I don't have any issues on my line, I wanted to see what the latest IP profile was, out of curiosity, to then find this has now been removed.

Anyone know of any other ways of obtaining the IP profile other than asking the ISP directly?

[licquorice]

Please explain to me in technical terms  how knowing your IP profile will give you any more information than the sync speed and noise margin.

IP profile information is a leftover from the days of locked modems where it was not possible to see the line stats.

[iniltous]

The checker was always intended for the ISP to use not the customer, the fact that access was available by consumers was not a feature, more of a ‘loophole’ that was never closed ……you say it was useful in diagnosing problems, but  this is for your provider to do , not you …..if you can’t see this any longer , that’s just tough luck , your provider has the necessary tools and it’s their job to diagnose problems, not yours, what’s more , even if you could ‘see’ issues using this tool , you still had to contact your provider, same as you do now 

[NiKRuLeZ]

Please explain to me in technical terms  how knowing your IP profile will give you any more information than the sync speed and noise margin.

Sync is where it should be, SNR target margin is at 3db/Retransmission set to low. Not getting actual high throughput speed ... what could be wrong? Let me check IP profile (in case it's stuck - as it's sometimes known to be) ... oh can't do that ... Would've have pinpointed the issue at least and saved 5 business days and prob a home visit!