cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
3,022 Views
Message 1 of 5

third party router

Go to solution

As BT Smart Hub2 has limited  features and isn't really configurable I've decided to change it but for some reason I can't get internet access with a different router. I have a mini pc with a firewall/router pfsense installed and directly connected to ONT but I have no internet and the situation is the same with omada tplink router.  I choose PPPoE connection and entered BT credentials bthomehub@btbrodband.com and password BT.  I can manage to establish a connection and gateway but I have no luck with the internet. Magically everything works with BT SH2. I have attached all screenshots from all my routers including BT SH2. Thanks for any help.

pfsense.jpgER605.jpgbt_Broadband.jpg 

0 Ratings
Reply
4 REPLIES 4
3,008 Views
Message 2 of 5

Re: third party router

Go to solution

The WAN addresses are not internet addresses.  It suggests it not managing to log into BT's servers and get valid WAN IPs!  *At a guess are you using a VLAN on the WAN interface, you don't need to with BT FTTP!


I only learn by making mistakes and owning up to them - boy do I learn a lot!
0 Ratings
Reply
2,998 Views
Message 3 of 5

Re: third party router

Go to solution

You appear to have entered a username of bthomehub@btbrodband.com instead of bthomehub@btbroadband.com

 

2,966 Views
Message 4 of 5

Re: third party router

Go to solution

It's working now !!! What a embarrassing mistake I made I don't how I miss that. Thank you very much.

2,904 Views
Message 5 of 5

Re: third party router

Go to solution

If you are using pfSense you can increase the WAN MTU to 1500 as BT support baby jumbo frames.  For IPv6 you will need the following settings:

IPv6 PD /56
Only request an IPv6 prefix
PPPoE monitoring IP 1.1.1.1

____________________________________________
BT FTTP 500/75 + pfSense + 4 x UniFi Wifi 6 Pro
0 Ratings
Reply