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sonicpea
Beginner

on ‎26-02-2023 20h03

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Message 1 of 2

Accidently Ordered BT Sport Rolling Monthly Pass twice

I am a muppet... I wanted to get BT sport back so ordered the monthly pass on the web. 

 

I then realised that all I needed to do was add it to my sky package.  I then did add it to my sky package....Not realising I had now ordered it twice.....I now can't find any way to cancel the one i just signed up for on the web.  There is no option to cancel under mybt.   Can someone point me in the right direction as this is going to be a pretty expensive mistake.   I do want BT sport.... just not twice. 

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JohnC2
Moderator-Retired

on ‎27-02-2023 8h42

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Message 2 of 2

Re: Accidently Ordered BT Sport Rolling Monthly Pass twice

Hi @sonicpea, welcome to the forum and thanks for posting.

You can call us on 0330 1234 150 to get this cancelled which would be the quickest route. I've sent you a Private Message so you can contact us if you are happy to wait a few days until we can get back to you.

Cheers

John

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